Router Problems

Posted: Mon Sep 26, 2011 9:18 am Post subject: Router Problems

Anyone got any ideas why my router keeps reseting itself every half hour or so

really annoying. Confused

Thanks

Lee.

Posted: Mon Sep 26, 2011 12:11 pm Post subject: Re: Router Problems

Sounds strange, have you the model and make of router available?, if it aint fixable I have a brand new router sitting here that I havent used from talk talk as I switched to BT infinity. You are welcome to have it

Posted: Mon Sep 26, 2011 3:51 pm Post subject: Re: Router Problems

Thanks m8 im using a netgear not sure what model as im in work, I also have a spare talk talk one

but I was getting a slower connection with that one, so went with the netgear which ive been using

for 9 months now.

No worries if i cant sort will just get another 1.

Many thanks for the offer tho. Very Happy

Lee.

Posted: Tue Oct 04, 2011 10:07 am Post subject: Re: Router Problems

Upgrade your firmware first - very easy on the Netgears.

Have a look in the logs section m8, down the left hand side in the deep blue banner. Copy the log and post it in here for me please.

I'm expecting to see lots of LCP is Down, LCP is waiting to come up. If that is the case, turn your router off for an hour and then restart it. This could be a time sync issue with your ADSL which will involve your ISP to reboot their kit at the exchange.

Second, do you have any crackles/noise on the phone line? This does interfere with the ADSL. Ask you ISP to perform a WHOOSH test (not a joke - it is a test that they send down the line to your router and it forces a loopback) which will tell the ISP if there is a problem on your line/equipment.

Swap out any ADSL filters that you have on the line - it could be that one has died.

Do you lose the link whenever anyone makes or recives a phone call? If so, which phone - replace the ADSL Filter on that phone.

Hope this helps m8.

Cheers
Tim

Posted: Tue Oct 04, 2011 10:46 am Post subject: Re: Router Problems

Thanks Tim will give it a go over the weekend Wink

Posted: Tue Oct 04, 2011 11:20 am Post subject: Re: Router Problems

Lee ,

Yer Mrs is pushing the button 2 pisss u off !! Wink

Morc

Posted: Tue Oct 04, 2011 1:47 pm Post subject: Re: Router Problems

Morc that was the first thing a checked. Laughing

Posted: Tue Oct 04, 2011 7:01 pm Post subject: Re: Router Problems

lol - I could have a field day about Lee and 'His BUTTON"!!

It's not the size of the liner but the motion of the ocean m8 :-)

Shocked

Posted: Wed Oct 05, 2011 8:46 am Post subject: Re: Router Problems